We can generally deliver your apparel within 10 days after you approve your design proof. For promotional products, delivery timelines depend on proof approval and the manufacturer's requirements and location. Please reach out to us for specific details. All orders ship via UPS ground by default, though you're welcome to select an alternative shipping method.

Our standard hours are 9:30 AM to 4 PM, Monday through Friday. We're happy to schedule appointments outside these hours to work around your availability.

Yes, we have access to select promotional products that can be delivered within 24 hours. Please contact us to discuss your specific needs.

We accept artwork in EPS, AI, PDF, and low-resolution GIF, JPG, or BMP formats. Please note that some files may need adjustments to meet production requirements.

Yes, we provide design services and can help you create a new logo or prepare your existing artwork for production.

For apparel, our best pricing typically starts at around 12 pieces, though we can print as few as one shirt. Minimum quantities differ by product, so please check individual product pages for specific requirements.

We accept check, cash, and all major credit cards including Visa, MasterCard, Discover, and American Express.

We process orders quickly to ensure timely delivery, so please review your order carefully before submitting it. If you need to make changes, call us at 330-475-0350, email orders@redfishpromotions.com, or contact your sales representative to check your order status and whether modifications are still possible. Please understand that due to our rapid processing, changes may not always be feasible.

Yes, we can provide samples of the actual products you're considering. Most items are available blank or with random generic logos. To check sample availability, request a sample, or get more information, please call us at 330-475-0350 or speak with your sales representative about your specific needs.

We make every effort to deliver the exact quantity you ordered. However, due to occasional variations in the production process, your order may experience a slight overrun or underrun. We reserve the right to ship and invoice ± 3% of your original order quantity.